Playful Q&A

We cover all areas of the North East Including: Tyne and Wear, Teesside and Durham. If you are holding an event outside of these areas please don't hesitate to contact us to arrange a set up quotation; this is usually required for day events i.e weddings.

As a company your child's safety is paramount. We hold public liability insurance and all our hire equipment is manufactured to the EN:14960 regulations. Our inflatables have yearly PIPA tested as well as additional testing before any use.

Yes, you are more than welcome to add your own decor to the play area. except confetti balloons or decor that could stain/damage the soft play. But please ask us if you have any questions.

As much as we love glitter and face painting, it can stain and damage our fabrics and materials so unfortunately glitter and face painting is not permitted.

We understand accidents do happen especially with little ones, but our products are checked before installation of your event to ensure everything is in perfect condition and we will also check when we pick up the items to ensure no damage.

If we happen to find any damage we will then asses to see if we can repair this, if we are unable to you will be charged in full to replace the item/s.

we ask that adult supervision around the equipment is essential to ensure no accidents for the little ones and also preventing damage to the equipment.

Routinely, we just offer hire of the soft plays and inflatables; this means the person hiring the equipment will be responsible to maintain and ensure safe play while in use.

For weddings or where it is not possible for the play to be monitored a member of our team can stay and manage the equipment area for the designated time; prices can be quoted via message or phone call for this additional service.