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Playful Q&A
We understand accidents do happen especially with little ones, but our products are checked before installation of your event to ensure everything is in perfect condition and we will also check when we pick up the items to ensure no damage.
If we happen to find any damage we will then asses to see if we can repair this, if we are unable to you will be charged in full to replace the item/s.
we ask that adult supervision around the equipment is essential to ensure no accidents for the little ones and also preventing damage to the equipment.
Routinely, we just offer hire of the soft plays and inflatables; this means the person hiring the equipment will be responsible to maintain and ensure safe play while in use.
For weddings or where it is not possible for the play to be monitored a member of our team can stay and manage the equipment area for the designated time; prices can be quoted via message or phone call for this additional service.